Terms & Conditions

Welcome to EAT PURELY, located at EATPURELY.com (our “Site”). Please read these Terms of Use (these “Terms”) carefully because they govern your use of our Site, our mobile application (our “App”), and the other services we provide via our Site and App (our Site, our App, and our other services will be referred to as the “Services”).

Agreement to Terms
By using our Services, you agree to be bound by these Terms. If you don’t agree to these Terms, do not use the Services. If you are accessing and using the Services on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms. In that case, “you” and “your” will refer to that company or other legal entity.

Arbitration notice: unless you opt out of arbitration within 30 days of the date you first agree to these terms by following the opt-out procedure specified the “Dispute Resolution” section, and except for certain types of disputes described in “Dispute Resolution” section, you agree that disputes between you and EAT PURELY will be resolved by binding, individual arbitration and you are waiving your right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding.

You may use the Services only if you are at least 18 years old and capable of forming a binding contract with EAT PURELY and are not barred from using the Services under applicable law. If you’re under 18 years old, you may not use any of our Services.

Registration and Your Information
If you want to use certain features of the Services you’ll have to create an account (“Account”). You can do this on our Site, in our App, or through your account with certain third-party social networking services, such as Facebook or Twitter (each, an “SNS Account”). If you choose the SNS Account option, we’ll create your Account by extracting from your SNS Account certain personal information, such as your name, email address, and other personal information that your privacy settings on the SNS Account permit us to access. It’s important that you provide us with accurate, complete, and up-to-date information for your Account, so you agree to update such information, as needed, to keep it accurate, complete, and up-to-date. If you don’t, we might have to suspend or terminate your Account. You agree that you won’t disclose your Account password to anyone and that you’ll notify us immediately of any unauthorized use of your Account. You’re responsible for all activities that occur under your Account, whether or not you know about them, so please keep your password secret and secure. You are allowed one account per person. If more than one account is created per individual, Eat Purely reserves the right to suspend or terminate that account along with any promotional credit. We want to keep all our users safe and happy, so we reserve the right, in our sole discretion, to disable, suspend, cancel, or delete any Account for any reason, or to refuse any user access to any of our Services. This includes, but is not limited to, the creation of multiple accounts for one individual user.

Charges and Refunds
By using our Services, you authorize Eat Purely to charge the amount outlined in the cost-breakdown section of the App and Website. Charges will be instant once ‘place order’ has been selected. In the event of a successful transaction, a receipt will be sent to the email address on file. Our Service defaults the gratuity amount to $3. If a different amount is desired, You may change the amount before placing an order. Partial refunds will not be issued for incorrect gratuity. You may cancel an order and receive a refund as long as the meal has not been delivered. Once an item has been delivered, refunds will be considered on a case-by-case basis. Refunds may take 24-48 business hours to return to your banking institution. Promotional discounts do not refund. Account credit may be refunded and will be instantaneous. Gift Cards may be refunded on a case-by-case basis. Eat Purely will not refund partially used gift cards or gift cards older than 120 days. Refunded Gift Cards may take 24-48 business hours to return to your Banking Institution.

Dispute Resolution
The Parties will attempt in good faith to resolve any dispute or claim arising out of or in relation to these Terms through negotiations between a director of each of the Parties with authority to settle the relevant dispute. If the dispute cannot be settled amicably within fourteen (14) days from the date on which either Party has served written notice on the other of the dispute then both Parties can go through standard arbitration practices. If you would like to opt-out of arbitration, please submit a letter in writing within 30 days of your acceptance of these Terms.